I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | Merry Christmas Just wanted to drop a quick message about how happy I am about the quality of the product I received and also the incredible service. I had originally ordered a product I later realized wasn't what I wanted so I had phoned and the clear communication and prompt help allowed the proper changes be made. To top it off, I received the items ahead of schedule and put a huge smile on my face. Will be back to order more and obviously will recommend this site to everyone!
Thanks and Merry Christmas to everyone at KeenArt :)
Kris, | Thank you Kate! I ordered a photo of my daughters edited in to Pop art and I am thrilled with the results. I must add that the person I was dealing with (Kathleen) was so patient and accommodating that I tried to look up her last name through your company website so I could send a personal thank you note to your office in Vancouver. Her demeanor was fantastic, despite my numerous requests for changes/additions, and the final result was a exactly what I had in mind. My order was shipped out today and I can\'t wait to see it. Thank you!
Cynthia Tormann, Kingston, Ontario | results are very impressive. This was my first time having an image printed on canvas. I took my time choosing the right image and correcting it. I sent a large TIFF file and the results are very impressive. I am very happy.
Chris Button, Aylmer, ON |