customer service was superb
I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | Handmade Oil Painting
Our family wanted to let you know that your artists did a wonderful job on the painting of our late, dearly departed dachshund "Kappy". He was a very loved member of our family and the likeness you painted of him was very realistic. Thank you again. The painting will be a treasured memory for years to come.
The S&S Family, |
I am thrilled with my two frames (with liners) for a variety of reasons: (1) Website was very well organized and easy to use. (I used other similar websites but they resulted in frustration and/or confusion or I was unable to customize my order; (2) assembling the final products was super easy to do and everything fit beautifully; (3) all necessary parts were included and (4) it is clear that everything is of high quality, right down down to the picture hangers. While it took a couple of weeks to receive the frames and they are a tad pricey, I highly recommend this company. Thank you!
Anne W., | couldn't be happier...
I ordered two frames with acid free foam core backing as replacements for existing frames. I couldn\'t be happier with the superb service from USAOnCanvass. The frames were perfect according to my custom dimensions and made from excellent quality, solid wood mouldings. The frame construction (cuts, joining) was as good as or even better than some local custom framing shops I\\\'ve used. A nice touch was the included free hanging hardware, easily enough parts to hang several pieces of art.
Price-wise, 80% LESS than local shops for essentially the same moulding. Likewise shipping was very fast. Order to delivery was six days. My local shop? Three to four weeks minimum. Need I say more?
I would also add that if you\\\'re not sure about dimensions, etc., just call USAOnCanvas. You will get a very pleasant, helpful person to guide you through your order. In summary, excellent product, fabulous prices, and superb customer service. Thank you!
Robert, Rancho Cucamonga, CA |
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