Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Thank you CanadaOnCanvas for the fast shipping and great quality of your classical prints. My office now looks a lot better with some great art in it :)
Sébastien, | Great work!! i just wanted to say thank-you very much, my client was very happy with end Resin on wood panel product.
Kris, | acrylic block Received my acrylic block today. I am very pleased with quality, 5 stars, thank you. Regards Margaret U.
Margaret U., |