I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., | replacment frame Just wanted to let you know the replacement frame showed up today and it was perfect. I already mounted the canvas and it is hanging on the wall. I really appreciate your efforts through the process of the broken frame, etc. I will definitely use you again. Mike
Beenesh, | pleasantly surprised Just want to say how pleasantly surprised we were to a) receive our frames in SUCH a prompt amount of time & b) to receive such great-looking frames!!!! We live in Dawson City & have no framing shops here. The closest one is in Whitehorse about 550km away. It is a nice shop but we were able to get both frames from you for the same price as one from Whitehorse & this made the difference between getting our work framed and not! So thank you very much for the good work & this will not be our last order!!!!
Erika Marzinotto, Dawson City | Just want to thank you again for all the hard work and amazing canvases. They look absolutely spectacular and my client is very happy with them. Thank you again for going above and beyond, I really appreciate it alot.
Soozmani, |