Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | the Hummingbird eggs... Thank you! We love it. Thought you might like to know the Hummingbird eggs in the nest have now hatched! I keep thinking of new projects using your products.
Soosan, | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | Love our enlarged canvas print. Our contact with Keen Art Media was reserved, but she assured us the print we selected would be fine for a 42\" x 31-1/2\" enlargement. Despite some doubts, we could not be happier with it. Will use Keen Art again.
Glen R., |