I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |
Thanks for the super fast turn around!!
I appreciate that very much.
Nasimov, |
Thank you. Everything arrived yesterday in perfect condition and very nicely packaged. Looks like a superb quality canvas and priming and I can see that the frame will look perfect with the painting which is planned for it. As always, thank you for the prompt and professional experience.
Najat, | exceptional customer service
The work they produce and the customer service are always exceptional. This is the best place I\'ve ever used for prints.
Philip D., Pickering, Ont |
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