my frustration I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Excellent communication! Excellent communication. Easy to navigate web site for ordering. Very quick delivery and excellent product.
Thanks
Bruce Tuck, Victoria | love the canvas We received the frame yesterday and really love the canvas and how pretty you've lined all the messages.
We will definitely recommend your company, we have someone celebrating 40 years next year, so will keep in touch!
Mike, | I ordered a frame 8 days ago. I just recieved confirmation that it was only shipped today.. Delivery was supposed to be 6-8 dasys. Not happy...
Al, |